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Top honour for Brisbane Ferries
TransdevTSL Brisbane Ferries has won the Franco Belgiorno-Nettis (FBN) Award for 2007.
Some of TransdevTSL Brisbane Ferries’ achievements which lead to the win included:
• 99 per cent of ferry trips running on-time
• 78 per cent increase in patronage since 2003
• customer satisfaction consistently averaging at more than 80 per cent, and
• 93 per cent of employees responding positively in rating their overall satisfaction in the employee satisfaction survey.
Established in 2001, the Award bears the name of Transfield’s Founding Chairman and recognises a Transfield Services business unit or joint venture which best demonstrates the same focus, innovation and passion for success as Mr Belgiorno-Nettis.
TransdevTSL Brisbane Ferries, General Manager, Mr Greg Balkin, said: “I am honoured to accept this award as it’s a fantastic achievement for the team and is a tangible example of all their hard work and dedication.”
Presenting the award, Transfield Services’ Managing Director and Chief Executive Officer, Mr Peter Watson, said: “Congratulations to the team for your hard work and dedication in helping make Brisbane Ferries a success, contributing to the success of Transfield Services and most importantly, providing a fantastic service to your customers.” |